Privacy Policy

Speech Therapy Plus, LLC ("we," "our," or "us") is committed to protecting the privacy of our patients, website visitors, and their families. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described here, please do not use our website or services.

Personal Information

We may collect personal information that you voluntarily provide when you:

• Fill out a contact form on our website
• Schedule an appointment or consultation
• Register as a new patient
• Subscribe to our communications
• Contact us by phone, email, or in person

This information may include your name, email address, phone number, mailing address, date of birth, insurance information, and other details relevant to your care.

Protected Health Information (PHI)

As a healthcare provider, we collect and maintain protected health information as defined by the Health Insurance Portability and Accountability Act (HIPAA). This includes medical records, treatment plans, evaluation reports, diagnosis information, and billing records. The use and disclosure of PHI is governed by HIPAA and our separate Notice of Privacy Practices, which is provided to all patients.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information helps us understand how our website is used and improve the user experience.

We use the information we collect for the following purposes:

• To provide, maintain, and improve our therapy services
• To schedule and manage appointments
• To communicate with you about your care, appointments, and our services
• To process billing and insurance claims
• To comply with legal and regulatory requirements
• To respond to your inquiries and requests
• To improve our website, services, and patient experience
• To send relevant updates or information about our practice, with your consent

Speech Therapy Plus, LLC is fully committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) of 1996 and its subsequent amendments. We implement appropriate administrative, physical, and technical safeguards to protect the confidentiality, integrity, and availability of your protected health information.

Our HIPAA compliance practices include:

• Restricting access to PHI to authorized personnel only
• Training staff on privacy and security policies
• Using secure systems for electronic health records
• Providing patients with a Notice of Privacy Practices
• Maintaining Business Associate Agreements with third-party vendors who handle PHI

You have the right to request access to, amendment of, or an accounting of disclosures of your PHI. To exercise these rights, please contact our office.

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our site.

We may use the following types of cookies:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our website
• Functional cookies: Remember your preferences and settings

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

We may use third-party services to support our operations, including but not limited to:

• Website analytics: To analyze website traffic and usage patterns
• Payment processors: To securely process payments for services
• Electronic health record systems: To maintain patient records securely
• Communication platforms: To facilitate telehealth sessions and patient communication

These third-party services have their own privacy policies. We ensure that any third-party handling protected health information has entered into a Business Associate Agreement with us in accordance with HIPAA requirements.

We implement reasonable security measures to protect your personal information and PHI from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

As a pediatric therapy practice, we frequently provide services to children. We are committed to protecting the privacy of minors and comply with the Children's Online Privacy Protection Act (COPPA) where applicable.

We do not knowingly collect personal information from children under 13 through our website without verifiable parental consent. All health information for minor patients is collected with the knowledge and consent of a parent or legal guardian.

If you believe we have inadvertently collected personal information from a child under 13 without proper consent, please contact us immediately so we can take appropriate steps to remove the information.

Depending on your location and applicable laws, you may have the following rights:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information, subject to legal and regulatory requirements
• The right to opt out of marketing communications
• The right to file a complaint with the U.S. Department of Health and Human Services if you believe your HIPAA rights have been violated

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically to stay informed about how we are protecting your information.

If you have questions or concerns about this Privacy Policy, our privacy practices, or your personal information, please contact us: